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Current Open Positions

 Position: P/T Test Proctor for a Wonderful Large Energy Company

Test Administrator  project for a wonderful large energy company based in Atlanta. Hourly pay rate is $15.00.   The role requires  the ability to pass a background and drug screen process. Great schedule flexibility!

TEST ADMINISTRATOR/PROCTOR for TESTING SERVICES:

  • PART-TIME POSITION / 10-20 HOURS WEEKLY
  • NOTE: Weekly hours not guaranteed and can be heavy/sporadic on any given week/month


JOB SUMMARY (Why does the job exist?)

The test administrator/proctor is responsible for the administration and proctoring of tests to pre-qualified internal and external candidates.  Will require travel to various company and plant facilities to administer tests, both paper/pencil and computer based.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills)

  • Previous test administrator/proctoring, teaching and/or training delivery experience.
  • Technical/computer savvy skills needed to install/launch/troubleshoot online tests along with basic computer skills to include e-mail and internet browsing.
  • Ability to organize and maintain confidential materials.
  • Experience presenting to a group with the ability to communicate instructions clearly.
  • Attention to detail and following strict process requirements.
  • Early morning (7:00 a.m.) and/or late evening test sessions may be required.
  • Using personal vehicle to get to/from test facility. (Mileage paid)
  • Must have a home that can securely receive FedEx shipments.
  • Must live within 25 miles of company/plant facility used for testing. Slots may be available near Dothan,  Atlanta, Augusta and Gainesville.

JOB RESPONSIBILITIES (Major responsibilities of the job)

  • Successfully pass the EEI Test Administrator Certification test and any other pre-employment tests required by company.
  • Administer and proctor all tests (paper/pencil and online) required for internal and external candidates, adhering to company policy and other professional testing standards.
  • Ensure the security of test materials to/from, and during test sessions, adhering to company and EEI policies.
  • Represent (Company and any of its subsidiaries) to applicants of the company in a professional manner at test sessions, including answering questions related to ADA, company retest policy, and obtaining test results.
  • Transport and/or set-up 5-15 laptop computers for online/computer based test sessions.

Position: Customer Support Rep

Assignment Length: The project is scheduled to last through the end of 2018 and  stellar candidates may be considered for placement beyond this project.

Project Description
Heavy data entry and customer follow up by phone and email.   Customer Support Representatives  will work to provide Pre-Delivery set up of Accounts that are converting to 4G LTE as well as to make Outbound calls to answer any questions once the 4G LTE accounts have been activated.  These Customer Support Representatives will answer questions about the 4G LTE service, billing rates/plans, and updated PTT features, as well as work to “clean up” Customer data in the Customer database.

Work Location
Hoover, Alabama

Hours and Schedule
2-WEEK TRAINING HOURS Monday- Friday 8am-5pm
After training,  work schedule will be  either 10am-7pm  OR 11am- 8pm

Requirements
Strong customer service, data entry and software skills. (Software assessment link will be provided.) Flexibility and ability to adapt to changing demands and deadlines. Upbeat and highly adaptable work style.  Available for  possible  weekend work with 24 hours’ notice.  The ability to pass  a background and drug screen.

Dress Code
Sharp business casual
Interested candidates should include their hourly pay rate requirement, along with a resume.

Position: Sales Support Rep

JOB SUMMARY (Why does the job exist?) 

Sales Support Rep (SSR) Lead will report to the Market Area Sales Manager and will perform a key role in the implementation of iDEN to LTE customer conversions. This job will require a high level of coordination with Market Sales Executives, Customer Solution Center, Distribution Center, Staging Coordinator, and various other roles that support the LTE conversion. 

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills) 

  • Minimum 2 years business experience in a support role
  • College degree preferred • Enter equipment orders for customer conversions, including lookup and application of modifiers
  • Process equipment credit card payments
  • Merge information from various sources into a single customer mapping file
  • Develop provisioning and activation groups from customer mapping file
  • Enter service orders for LTE handsets and OTT application in MiBAS
  • Activate service orders according to schedule
  • Communicate order status and progress with appropriate team members at predefined intervals
  • Customer Service experience preferred
  • Ability to work in a fast-paced assembly line environment
  • Ability to quickly learn and perform complex processes comprised of multiple steps and systems
  • Excellent interpersonal skills, oral and written communications
  • Demonstration of Southern Style behaviors and a good understanding of the Southern Company
  • Ability to work flexible hours and shifts, including nights, weekends, holidays
  • Ability to travel within the Southern Company footprint, including 1-2 day overnight travel
  • Infrequent lifting of light office materials up to 25 lbs and certain pieces of equipment up to 40 lbs.
  • Excellent computer and analytical skills and proficiency in MS Office-Excel, Word, Outlook
  • Strong teamwork and flexibility
  • Adherence to customer confidentiality and CPNI rules

 

JOB RESPONSIBILITIES (Major responsibilities of the job) 

Enter equipment orders for customer conversions, including lookup and application of modifiers 

  • Process equipment credit card payments 
  • Merge information from various sources into a single customer mapping file 
  • Develop provisioning and activation groups from customer mapping file 
  • Enter service orders for LTE handsets and OTT application in MiBAS 
  • Activate service orders according to schedule 
  • Communicate order status and progress with appropriate team members at predefined intervals 

The project is scheduled to last through the end of 2018 and  stellar candidates may be considered for placement beyond this project.    Interested candidates should email their resume  and hourly pay rate requirement for this project.  The next step will be completing software assessments in Word, Excel and PowerPoint.  Please note that all positions require the ability to pass  a background and drug screen.

The work location will be:

Macon, GA 31204

Savannah,  GA  31405

Montgomery, AL 36117 

Atlanta, Georgia 30342

Birmingham, AL  35244